Preparing for Winter and the colder weather
Know your free emergency numbers – in a power cut call 105 or, for a gas emergency, dial 0800 111999.
Prepare your home – keep a torch handy and get your appliances serviced by a Gas Safe registered engineer to prevent carbon monoxide poisoning. Vulnerable households can also get extra support by signing up to the Priority Services Register.
Keep your eyes open – keep an eye on the weather forecast and, if you have a power cut or a gas emergency, check on your neighbours.
The Priority Services Register
The Priority Services Register is a free service provided by the Western Power and is eligible for anyone who is of a pensionable age, disabled, has children under 5 years old or relies on medical equipment.
As part of the service, customers are kept informed as much as possible of power cuts affecting their home and are given special help, if needed, through the British Red Cross.
The Priority Services Register offers peace of mind for vulnerable customers and their families.
To find out more information or to register, please call Western Power on 0800 096 3080 or visit www.westernpower.co.uk/psr.